Welcome to Kashmiri-shawl.com. This Privacy Policy explains how we collect, use, protect or otherwise handle your personal information. Customers are advised to go through the Privacy Policy carefully.
Collection of data
The information that we may collect is not limited to your name, physical/delivery address, email address, home/mobile phone number, preferred mode of payment, and financial/payment details when you place an order on our website. The information is collected to process the orders and to offer you any possible claims later along with our services. It is important to mention that your name, address, phone number and other related details may also be passed on to a third party (to suppliers or couriers) to deliver the product(s) you have ordered.
Use of your personal information
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To be able to contact you in the event of any problem with the delivery of your items
- To process orders and to send information and updates pertaining to orders
- To be able to send text message notifications of delivery status
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
- To allow us to better service you in responding to your customer service requests
- To quickly process your transactions
- To ask for ratings and reviews of services or products
We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Rest assured, your personal information is protected by an additional security layer called SSL which ensures your sensitive information is transmitted securely through an encrypted link.
Cookies
We also use non-personal data such as third-party cookies to collect statistics to enhance and simplify your visit. Cookies are a small amount of data stored by the browser on your device. Its primary purpose is to identify your device and the pages you have visited. Cookies make it easier for you to log on and use the Website during future visits. The permanent cookies are stored on your computer or mobile device for no longer than 24 months. You can easily erase cookies from your computer or mobile device using your browser.
The Site uses technology from Google Analytics, a web analytics service presented by Google, Inc., through which data is collected and stored for marketing and optimization purposes. Google Analytics makes use of cookies to acquire data which includes but is not limited to your IP address, which is routed to Google’s servers. The statistics gathered by Google Analytics is used for evaluating how you use the Site.
Security and your rights
Our priority is to ensure the security of your data and in order to safeguard your data/information, we have employed proper protocols and the latest security measures to our website. Our policies are designed to restrict prevent unlawful or unauthorized access to the data and to circumvent accidental loss, damage or destruction of your information. We collect your personal details on our servers which is protected with strong firewall policies. However, it is important to mention that the responsibility for maintaining confidentiality your username, password and other account details solely lies with you.
Lastly, you reserve the right to ask us to stop using your personal data for marketing purposes. You also reserve the right to access your complete personal data on our website and to amend the data in case of any inaccuracies if need be.
Consent
By submitting data to us or our agent or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy.
This Privacy Policy can be changed at any time to include / exclude clauses and Kashmiri-shawl.com does not bear responsibility for updating Users on the same.
