Collection of data
The information that we may collect is not limited to your name, physical/delivery address, email address, home/mobile phone number, preferred mode of payment, and financial/payment details when you place an order on our website. The information is collected to process the orders and to offer you any possible claims later along with our services. It is important to mention that your name, address, phone number and other related details may also be passed on to a third party (to suppliers or couriers) to deliver the product(s) you have ordered.
Use of your personal information
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To be able to contact you in the event of any problem with the delivery of your items
- To process orders and to send information and updates pertaining to orders
- To be able to send text message notifications of delivery status
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
- To allow us to better service you in responding to your customer service requests
- To quickly process your transactions
- To ask for ratings and reviews of services or products
Rest assured, your personal information is protected by an additional security layer called SSL which ensures your sensitive information is transmitted securely through an encrypted link.
We also use non-personal data such as third-party cookies to collect statistics to enhance and simplify your visit. Cookies are a small amount of data stored by the browser on your device. Its primary purpose is to identify your device and the pages you have visited. Cookies make it easier for you to log on and use the Website during future visits. The permanent cookies are stored on your computer or mobile device for no longer than 24 months. You can easily erase cookies from your computer or mobile device using your browser.
Security and your rights
Our priority is to ensure the security of your data and in order to safeguard your data/information, we have employed proper protocols and the latest security measures to our website. Our policies are designed to restrict prevent unlawful or unauthorized access to the data and to circumvent accidental loss, damage or destruction of your information. We collect your personal details on our servers which is protected with strong firewall policies. However, it is important to mention that the responsibility for maintaining confidentiality your username, password and other account details solely lies with you.
Lastly, you reserve the right to ask us to stop using your personal data for marketing purposes. You also reserve the right to access your complete personal data on our website and to amend the data in case of any inaccuracies if need be.